In Europe, 92 percent of customers reused the Australia Freelance Market service
Like any customer-oriented company we want to learn from our customers. Accordingly, last May we interviewed 38 active customers with valuable feedback being received. Typical suggestions for improvement include better assignment of contractor categories, better contractor qualification review and improving the user-friendliness of the search functions.
Among other things, we asked the question as to whether they planned to use the service again in the future with 35 answering yes. The 3 who said they would not use the service again did so as they had no future requirements.
We aim to continually improve the Freelance-Market service. Your suggestions or comments are therefore very welcome. Simply mail them to firstname.lastname@example.org or call directly on 61 2 9454 7736.
If you have questions or suggestions to improve our service, please leave your message here:
This article was published in the Australia Freelance Market Newsletter 54.